sales support

North American Sales Territory Managers

	John Kenna CT, ME, MA, NY, NH, RI Phone: 330.665.2356 email John Kenna		Robert Ross OH, MO, AR, LA, MS, AL, TN, GA, FL Phone: 847.490.7820 email Robert Ross
	Mike Lentz PA, NJ, KY, WV, VA, NC, SC, WASH D.C. Phone: 847.519.4224 email Mike Lentz		Robert Medsker IA, IL, IN, KS, OK, NE, TX Phone: 847.755.5573 email Robert Medsker
	Dave Bugarewicz ND, SD, MN, WI, MI Phone: 847.519.3385 email Dave Bugarewicz		Dave McCarthy AK, AZ, CA, CO, HI, ID, MT, NM, NV, OR, UT, WA, WY Phone: 562.408.3334 email Dave McCarthy
	Denis Mora MEXICO: JALISCO AND NORTH Phone: 52.449.913.0870 email Denis Mora		Robert Gee CANADA: QC, NS, NB, NL Phone: 438.886.0633 email Robert Gee
	Olisser Del Angel MEXICO: DF, QRO, PUE, VER AND SOUTH Phone: 52.55.539.93030 email Olisser Del Angel		Scott Warner CANADA: BC, AB, SK, MB, ON Phone: 905.670.8900 email Scott Warner

FAQs

Question: I have an Acu-Rite product that needs service. What do I need to do?
Answer: Contact the distributor that you purchased the product from.  If you do not know where the product was purchased, contact our sales support staff.

• MILLPWR inquires please call 800.344.2311
• Digital readout or linear encoder inquiries please call 847.490.0351

Please have the product model number and serial number and a description of the problem when you call.

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Question: Where can I purchase Acu-Rite products?
Answer: Acu-Rite sells its products through an extensive network of fully trained and qualified distributors. Please call our sales support staff for a distributor in your area.

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Question: Does Acu-Rite release product pricing information over the phone?
Answer: Acu-Rite's Sales and Technical Support Departments are authorized to release list prices. Please contact our sales support staff to receive detailed product pricing information.

• MILLPWR inquires please call 800.344.2311
• Digital readout or linear encoder inquiries please call 847.490.1191

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Question: What does the ACU-RITE 3 Year Warranty cover?
Answer: This warranty covers manufacturing defects or component failures for any Acu-Rite readout or precision glass scale during the three year period.  This warranty does not cover misuse or abuse of the product.

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Question: Does Acu-Rite offer a warranty for MILLPWR?
Answer: MILLPWR® and accessory items have a limited warranty against defects in material and workmanship for a period of one (1) year from the date of purchase.