1-847-490-1191

Sales Support

North American Sales Territory Managers

Robert Ross

Robert Ross

MO, IA, IL, IN, NE, KS, KY, OH

Ph: 847.490.7820
Email Robert Ross

Mike Lentz

Mike Lentz

NJ, WV, VA, NC, SC, WASH D.C, PA, MD, DE

Ph: 847.519.4224

Email Mike Lentz

Robert Medsker

Robert Medsker

FL, GA, AL, MS, LA, AR, TN, OK, TX

Ph: 847.755.5573

Email Robert Medsker

Dave Bugarewicz

Dave Bugarewicz

ND, SD, MN, WI, MI

Ph: 847.519.3385

Email Dave Bugarewicz

Dave McCarthy

Dave McCarthy

AK, AZ, CA, CO, HI, ID, MT, NM, NV, OR, UT, WA, WY

Ph: 714.373.4600

Email Dave McCarthy

Denis Mora

Denis Mora

MEXICO

Ph: 52.449.913.0870

Email Denis Mora

Robert Gee

Robert Gee

US: ME, NH, CT, MA, RI, NY

CANADA: QC, NS, NB, NL

Ph: 438.886.0633

Email Robert Gee

Scott Warner

Scott Warner

CANADA: BC, AB, SK, MB, ON

US: NY

Ph: 905.670.8900

Email Scott Warner

FAQS

I have an Acu-Rite product that needs service. What do I need to do?

Where can I purchase Acu-Rite products?

Does Acu-Rite release product pricing information over the phone?

What does the ACU-RITE 2 Year Warranty cover?

Does Acu-Rite offer a warranty for MILLPWR?

 


Question:
I have an Acu-Rite product that needs service. What do I need to do?

Answer:
Contact the distributor that you purchased the product from. If you do not know where the product was purchased, contact our sales support staff.

  • MILLPWR inquires please call 800.344.2311
  • Digital readout or linear encoder inquiries please call 847.490.0351

Please have the product model number and serial number and a description of the problem when you call.


Question:
Where can I purchase Acu-Rite products?

Answer:
Acu-Rite sells its products through an extensive network of fully trained and qualified distributors. Please call our sales support staff for a distributor in your area.


Question:
Does Acu-Rite release product pricing information over the phone?

Answer:
Acu-Rite's Sales and Technical Support Departments are authorized to release list prices. Please contact our sales support staff to receive detailed product pricing information.

  • MILLPWR inquires please call 800.344.2311
  • Digital readout or linear encoder inquiries please call 847.490.1191

Question:
What does the ACU-RITE 2 Year Warranty cover?

Answer:
This warranty covers manufacturing defects or component failures for any Acu-Rite readout or precision glass scale during the two year period. This warranty does not cover misuse or abuse of the product.


Question:
Does Acu-Rite offer a warranty for MILLPWR?

Answer:
MILLPWR® and accessory items have a limited warranty against defects in material and workmanship for a period of two (2) years from the date of purchase.