Sales Support
North American Sales Territory Managers
Dave McCarthy
AK, AZ, CA, CO, HI, ID, MT, NM, NV, OR, UT, WA, WY
Ph: 714.373.4600
Randy Booth
CANADA: BC, AB
FAQS
I have an Acu-Rite product that needs service. What do I need to do?
Where can I purchase Acu-Rite products?
Does Acu-Rite release product pricing information over the phone?
What does the ACU-RITE 2 Year Warranty cover?
Does Acu-Rite offer a warranty for MILLPWR?
Question:
I have an Acu-Rite product that needs service. What do I need
to do?
Answer:
Contact the distributor that you purchased
the product from. If you do not know where the product was purchased,
contact our sales support staff.
- MILLPWR inquires please call 800.344.2311
- Digital readout or linear encoder inquiries please call 847.490.0351
Please have the product model number and serial number and a description of the problem when you call.
Question:
Where can I purchase Acu-Rite products?
Answer:
Acu-Rite sells its products through an extensive network of fully
trained and qualified distributors. Please call our sales support staff
for a distributor in your area.
Question:
Does Acu-Rite release product pricing information over the
phone?
Answer:
Acu-Rite's Sales and Technical Support Departments are authorized
to release list prices. Please contact our sales support staff to receive
detailed product pricing information.
- MILLPWR inquires please call 800.344.2311
- Digital readout or linear encoder inquiries please call 847.490.1191
Question:
What does the ACU-RITE 2 Year Warranty cover?
Answer:
This warranty covers manufacturing defects or component failures
for any Acu-Rite readout or precision glass scale during the two
year period. This warranty does not cover misuse or abuse of the product.
Question:
Does Acu-Rite offer a warranty for MILLPWR?
Answer:
MILLPWR® and accessory items have a limited warranty against
defects in material and workmanship for a period of one (1) year from
the date of purchase.